Last updated: 2026-09-11
OpenSaaS ("we", "us", or "our") respects and protects your privacy. This Privacy Policy ("Policy") describes how we collect, use, store, and share your personal information when you use OpenSaaS ("Service"), and your related rights under applicable law.
The data controller for this Service is:
2.1 Information You Provide
2.2 Information We Collect Automatically
| Purpose | Legal Basis |
|---|---|
| Provide and maintain Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interests |
| Service notifications (billing, security, policy updates) | Legitimate interests |
| Security and fraud prevention | Legitimate interests |
| Product improvement and analytics | Legitimate interests |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistical analysis. Such data cannot be identified to a specific individual.
| Type | Purpose | Can be disabled |
|---|---|---|
| Strictly necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
You can adjust preferences through your browser settings or our Cookie Preferences Center.
We do not sell your personal information, including "selling" as defined under applicable laws such as CCPA. We only share your information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you and relevant regulatory authorities within 72 hours of discovery, as required by law. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Upon Expiry |
|---|---|---|
| Account information | During active period; 90 days after account deletion | Delete or anonymize |
| Transaction records | As required by law (typically 7 years) | Delete or archive |
| Customer support records | 3 years | Securely delete |
| Security audit logs | 12 months | Securely delete |
To exercise the following rights, please contact us. We will process requests within 30 calendar days.
| Right | Description |
|---|---|
| Right to be informed | Know what data we collect and how we use it |
| Right of access | Obtain a copy of your personal data |
| Right to rectification | Correct inaccurate or incomplete information |
| Right to erasure | Request data deletion under specific conditions |
| Right to restrict processing | Pause data processing under specific circumstances |
| Right to data portability | Obtain your data in machine-readable format |
| Right to object | Object to processing based on legitimate interests or marketing |
| Right to withdraw consent | Withdraw consent for processing based on consent |
If you believe we have not properly handled your data, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing information related to our service via email. You can unsubscribe at any time: click the "unsubscribe" link in emails, turn off marketing notifications in account settings, or contact us. Opting out does not affect service-essential notifications (such as billing, security reminders).
Our servers and partners may be located in Singapore and other regions. When transferring data across borders, we protect data security through:
This Service is intended for users who are at least 16 years old. We do not intentionally collect information from minors below this age. If you believe your child has provided us with information, please contact us immediately at privacy@edgedeploy.com, and we will delete it as soon as possible.
This Service may contain links to third-party websites or integrate with third-party services. This Policy only applies to information we collect directly. We are not responsible for third parties' data practices and recommend reviewing their policies before using them.
If material changes occur, we will notify you at least 15 days in advance via platform announcement or your registered email, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance.