Frequently Asked Questions

What is OpenSaaS? ▼

OpenSaaS is an AI-powered edge computing deployment platform that enables developers and enterprises to deploy AI models to edge devices with a single click. It supports 5 major architectures: NVIDIA Jetson, Raspberry Pi, x86_64, ESP32, and ARM devices.

How does one-click deployment work? ▼

Simply register your edge device, upload your AI model (ONNX, GGUF, or TFLite format), select your target device, and click Deploy. OpenSaaS handles containerization, model optimization, format conversion, and OTA delivery automatically.

What AI model formats are supported? ▼

OpenSaaS accepts ONNX, GGUF, and TFLite input formats. These are automatically converted to TensorRT (for NVIDIA GPUs) or TFLite (for other devices) during deployment.

What devices are supported? ▼

OpenSaaS supports NVIDIA Jetson series, Raspberry Pi (3B/4B/5), x86_64 industrial PCs/NUCs, ESP32-S3 microcontrollers, and general ARM64 devices.

Is there a free trial? ▼

Yes, new users receive 1000 free credits upon registration. You can use these to test device registration and model deployment before purchasing additional credits.

How does pricing work? ▼

OpenSaaS uses a credit-based system. You purchase credits (one-time, no subscription required) which are consumed based on model size and deployment duration. Visit our pricing page for current credit pricing.

Can I update deployed models? ▼

Yes, OpenSaaS supports Over-The-Air (OTA) updates. You can push model updates to your deployed devices remotely through the dashboard without physical access.

How do I monitor deployed models? ▼

The dashboard provides real-time monitoring with WebSocket-based log streaming. You can view device status, model performance metrics, and stream logs directly from your browser.

What payment methods are accepted? ▼

We accept all major credit cards through Waffo Pancake, our secure payment processor. One-time credit pack purchases with no recurring charges.

How do I get started? ▼

Register for a free account, add your first device using the registration token, upload your AI model, and click Deploy. The entire process takes less than 5 minutes.

Still have questions?

Contact our support team →